Shipping policy

Thank you for shopping with KaRa Jewellery. We take great care in packing your jewellery to ensure it reaches you safely.

Order Processing

• All orders are processed within 2–4 business days after order confirmation.

• Orders are not processed or shipped on Sundays or public holidays.

Shipping & Delivery Timelines

• Once dispatched, orders are typically delivered within 5–7 business days.

• Delivery timelines may vary depending on your location, courier partner, or unforeseen circumstances.

Shipping Charges

• Shipping charges (if applicable) are calculated and displayed at checkout.

Order Tracking

• Once your order is shipped, you will receive a tracking link via SMS or email.

• Please allow up to 24 hours for tracking details to update.

Delivery Delays

While we aim to deliver all orders on time, delays may occur due to:

• Courier or logistical issues

• Weather conditions

• Remote delivery locations

We are not responsible for delays caused by courier partners once the order has been dispatched.

Incorrect Address / Failed Delivery

Please ensure that your shipping address and contact details are accurate.

• Orders returned due to incorrect or incomplete address details may require additional shipping charges for re-dispatch.

• We are not responsible for delays or losses caused by incorrect information provided by the customer.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with an unboxing video and photographs so we can assist you promptly.

Need Help?

For any shipping-related questions, feel free to contact us at:

📧 Email: customercare@karajewellery.in